Terms of Use

RAILREPAY LIMITED WEBSITE TERMS OF USE

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE

  1. What’s in these terms?

These website terms of use (the “Website Terms”) tell you the rules for using our website railrepay.wpengine.com (our “Website”).

Click on the links below to go straight to more information on each area:

  • Who we are and how to contact us.
  • By using our Website you accept these Website Terms.
  • There are other terms that may apply to you.
  • We may make changes to these Website Terms.
  • We may make changes to our Website.
  • We may suspend or withdraw our Website.
  • Our site is only for users in [England OR the UK].
  • You must keep your account details safe.
  • How you may use material on our Website.
  • How you may notify suspected infringements of copyright.
  • Do not rely on information on our Website.
  • We are not responsible for websites we link to.
  • When we are responsible for loss or damage suffered by you.
  • We are not responsible for viruses and you must not introduce them.
  • Rules about linking to our Website.
  • Which country’s laws apply to any disputes?.
  • Our trade marks are registered.
  1. Who we are and how to contact us

railrepay.wpengine.com is a site operated by RailRepay, which is the trading name for Repay Solutions Limited (“we, our, us“). We are registered in England and Wales under company number 10357895 and have our registered office at 71 Newman Street, London, United Kingdom, W1T 3EQ. Our VAT number is [VAT NUMBER].

We are a limited company.

To contact us, please email admin@railrepay.com or send us a letter to Regents House, 40 Islington High Street, London, N1 8EQ.

  1. By using our Website you accept these Website Terms

By using our Website, you confirm that you accept these Website Terms of use and that you agree to comply with them.

If you do not agree to these Website Terms, you must not use our Website.

We recommend that you print a copy of these Website Terms for future reference.

  1. There are other terms that may apply to you

These Website Terms refer to the following additional terms, which also apply to your use of our Website:

  • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookies Policy, which sets out information about the cookies on our Website.
  1. We may make changes to these Website Terms

We amend these Website Terms from time to time. Every time you wish to use our Website, please check these terms to ensure you understand the terms that apply at that time.

  1. We may make changes to our Website

We may update and change our Website from time to time to reflect changes to our products, our users’ needs and our business priorities.

  1. We may suspend or withdraw our Website

Our Website is made available free of charge.

We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Website Terms of use and other applicable terms and conditions, and that they comply with them.

  1. You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Website Terms.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at admin@railrepay.com.

  1. How you may use material on our Website

We are the owner or the licensee of all intellectual property rights in our Website, including its design, any computer code in any programming language used for it and material published on it. Those works are protected by copyright laws and treaties, database rights or otherwise around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our Website in breach of these Website Terms, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  1. How you may notify a suspected infringement of copyright

Should you suspect or become aware that our Website infringes your copyright (or any other of your intellectual property rights), please notify us at admin@railrepay.com. Your notice should include:

  • Your name, postal address, telephone number; and
  • Full details of your claim, the nature of the infringement, the allegedly infringing content and its location on our Website.
  1. Do not rely on information on this site

The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up to date.

  1. We are not responsible for websites we link to

Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

  1. Our responsibility for loss or damage suffered by you
         Whether you are a consumer or a business user:
  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you, which will be set out in our End User Terms and Conditions.

If you are a business user:

  • We exclude all implied conditions, warranties, representations or other terms that may apply to our Website or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our Website; or
  • use of or reliance on any content displayed on our Website.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

If you are a consumer user:

  • You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If we fail to comply with these Website Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Website Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the Claim process.
  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
  1. We are not responsible for viruses and you must not introduce them

We do not guarantee that our Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform to access our Website. You should use your own virus protection software.

You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

  1. Rules about linking to our Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our Website in any website that is not owned by you.

Your link must not include any of our trademarks, service marks, business name, or domain name unless they are part of the link itself.

Our site must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our Website other than that set out above, please contact admin@railrepay.com.

  1. Which country’s laws apply to any disputes?

If you are a consumer, please note that these Website Terms, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these Website Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

An electronic enquiry template through which a consumer can contact the service provider via the internet, and to which the service provider will reply by e-mail would be regarded as directive and effective.